FREQUENTLY ASKED QUESTIONS
Your journey with OH MAS starts here. Explore answers to our most frequently asked questions to ensure a seamless experience—from registration and payments to costume collection and Carnival day preparation.
What is OH MAS?
OH MAS is a premium carnival brand creating elevated Monday Wear . Our pieces are designed to make you feel confident, expressive, and unforgettable on the road.
How do I choose my size?
Please review our Size Guide before placing your order. If you’re unsure about your size, contact us before purchasing and we’ll be happy to assist.
Are OH MAS pieces ready to wear?
Yes, your piece will arrive ready for you to style and wear. Specific product details and care instructions will be provided on each product page.
Can I return or exchange my order?
All sales are final. Due to the limited-edition and seasonal nature of our collections, we do not offer refunds, returns, or exchanges for change of mind or incorrect size selection.
How should I care for my OH MAS piece?
To preserve your garment and embellishments:
- Hand wash only.
- Use cold water and a mild detergent.
- Do not bleach.
- Lay flat or hang to air dry.
- Avoid wringing or ironing directly on stones or embellishments.
How can I contact OH MAS?
For questions about your order, sizing, shipping, or our collections, contact us at [email protected] or through our official social media channels.
